Free Shipping

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia by E-Packet or EMS and in USA by USPS.

Shipping to Over 200 Countries

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

Lost/Missing Packages

VICTORYSELL is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

Customs

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Shipping Time

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	5-15 Business days
Canada, Europe	5-15 Business days
Australia, New Zealand	5-15 Business days
Central & South America	10-20 Business days
Asia	5-15 Business days
Africa	15-30 Business days

If we are experiencing a high volume of orders , shipments may be delayed by a couple of days . Therefore , please allow additional days in transit for delivery . In rare cases , if there will be a significant delay in the shipment of your order , we will contact you via email or telephone.

Tracking Information

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

My Tracking Says “No Information Available At The Moment”

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will My Items Be Sent In One Package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Welcome to VICTORYSELL, your trusted destination for all your shopping needs! At VICTORYSELL, we believe in providing exceptional customer service and ensuring that every purchase you make is a delightful experience. We are committed to building a relationship of trust and reliability with our valued customers, and our Guaranteed Rule is a testament to that commitment.

Our Guaranteed Rule:

1. 100% Authentic Products: We understand the importance of receiving genuine products, which is why we guarantee that every item you purchase from VICTORYSELL is 100% authentic. We work directly with authorized suppliers and brands to ensure that you receive only the highest quality products.

2. Hassle-Free Returns: We want you to shop with confidence, knowing that if you're not completely satisfied with your purchase, you can easily return it. Our hassle-free return policy ensures that you can initiate a return within a specified period and receive a refund or exchange without any unnecessary hassle or inconvenience.

3. Secure Payment Options: Your online security is of utmost importance to us. VICTORYSELL provides a secure and encrypted platform for all your transactions. We offer a range of trusted payment options, allowing you to choose the method that suits you best. Rest assured, your personal and financial information is safe and protected when you shop with us.

4. Excellent Customer Support: We take pride in our dedicated customer support team, who are always ready to assist you with any queries or concerns. Whether you need help with product information, order tracking, or post-purchase assistance, our friendly and knowledgeable team is here to provide you with prompt and satisfactory solutions. Our support is available through online chat and WhatsApp.

5. Fast and Reliable Shipping: We understand that you're excited to receive your purchases, which is why we strive to provide fast and reliable shipping services. VICTORYSELL partners with trusted shipping providers to ensure that your orders are delivered to you in a timely manner, securely packaged to protect your products during transit.

In addition to our commitment to customer satisfaction, VICTORYSELL goes the extra mile to provide you with exceptional support whenever you need it. We understand the importance of being available and accessible to our valued customers, which is why we offer convenient online support and WhatsApp support.

Online Support: Our dedicated online support team is always ready to assist you with any inquiries or concerns you may have. Whether you need help with product recommendations, order tracking, or assistance with navigating our website, our knowledgeable and friendly team is just a click away. Simply visit our website and click on the "Support" or "Contact Us" section to access our online support. We strive to provide prompt and helpful responses to ensure a smooth and

enjoyable shopping experience.

WhatsApp Support: We believe in offering seamless communication channels to cater to your needs. That's why VICTORYSELL provides WhatsApp support, allowing you to reach out to us conveniently through your preferred messaging app. Our WhatsApp support line is available during our business hours, and our dedicated team is ready to assist you with any questions or concerns you may have. Simply save our WhatsApp support number and send us a message. We aim to provide quick and personalized responses to ensure your satisfaction.

Whether you prefer reaching out to us through our online support or via WhatsApp, rest assured that our team is committed to providing you with the highest level of support and assistance. We value your time and strive to ensure that your shopping experience with VICTORYSELL is smooth, convenient, and enjoyable from start to finish.

At VICTORYSELL, we pride ourselves on being a trusted and customer-centric store. We are dedicated to providing top-notch products, hassle-free shopping, and excellent support. Choose VICTORYSELL for all your shopping needs, and let us take care of you every step of the way.